Job Description

We’re looking for a Customer Success Revenue Operations Analyst to join Procore’s Revenue Operations team. In this role, you will drive business growth by providing actionable insights and divisional operational reporting.

You’ll partner directly with Revenue Operations Business Partners, Data Analytics, and Customer Success Revenue Leadership to understand business problems, identify opportunities, and improve decision-making through actionable insights and business intelligence.

This position will report to our Director, Global Customer Success Operations. The candidate must be based in North America.

What you’ll do:

• Understand and improve divisional reporting and interpret key metrics to identify business risks & opportunities by developing a strong understanding of the drivers behind performance
• Partner closely with Customer Success Operations Business Partners to understand their reporting needs, help make data-driven business decisions, and influence strategy
• Perform ad-hoc and in-depth analyses and translate them into insights that can be interpreted and actioned by business stakeholders
• Partner with the analytics team to execute ad-hoc needs, inform future analytics roadmap, and work with a centralized analytics team to create self-service business reports and dashboards within Salesforce or Tableau
• Partner with Operational leaders to compile and analyze data for QBRs and key projects and serve as the analytical lead for quarterly business reviews, providing insights on ongoing business performance and trends
• Provide data and insights for key strategic projects and run the business initiatives
  

What we’re looking for:

• To be an ideal candidate for this position, you must love to solve complex problems, have a passion for data and analytics in support of driving business decisions, and be comfortable working with leaders and stakeholders of all levels. In this role, you will be highly collaborative, working cross-functionally to identify opportunities for improvement, efficiency, and scale.
• Bachelor’s degree or equivalent work experience in a related technical field
• 5+ years of experience working as a business analyst or revenue operations specialist in Sales, Customer Success, or Marketing teams (experience in SaaS preferred)

Additional Information

Base Pay Range $113,560 - $156,145. Eligible for Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

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