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Operations Business Partner, MENA



Dubai - United Arab Emirates
Posted on Thursday, June 13, 2024

Job Description

We're looking for an Operations Business Partner to serve as a strategic business partner to top-line sales leadership focused on growth and expansion within the Procore Revenue organization. In this role, you'll be a key partner to Revenue Leadership and leverage a mixture of strategic and execution skills to support our sales leadership team in driving our go-to-market objectives and optimizing Procore's revenue acquisition efforts. With Procore positioned to continue incredible growth, the Sales Operations teams drive more predictable revenue.

As an Operations Business Partner, you'll partner with Revenue leadership teams to uncover business needs and drive their outcomes in partnership with revenue operations, systems, and enablement teams. You'll use quantitative data, feedback from the floor, and a deep understanding of our corporate initiatives and internal workflows to drive positive outcomes.

This position reports into Director, Revenue Operations. We're looking for someone to join us immediately.

What you'll do:

  • Partner with the Strategy & Insights team to identify trends in the business, and drive the dialogue, storytelling, and recommended plans of action with our Revenue Leaders

  • Act as a communication partner to turn these insights into positive action in the field

  • Create and execute operating cadences for pipeline, forecasting, renewals and customer support. This includes running forecast meetings, identifying insights from key metrics and driving process improvements.

  • Support and drive the go-to-market infrastructure and processes across new markets, products, and services

  • Identify opportunities to optimize the lead-to-order and renewal process continually

  • Optimize the redesign or integration or Procore's processes and systems. Partner with Revenue Systems to direct the execution of systems and process improvements

  • Build a strong internal network of experts and resources that can help drive effective change within their segments

  • Lead strategic initiatives to improve the scalability, agility and efficiency of the Procore revenue operating model in its ability to identify, design, deliver, and improve solutions to our customers' business problems

  • Complete qualitative and quantitative analysis as required to identify root cause deficiencies in the operating model, or to track effectiveness of improvements

  • Maintain global playbook for common field/sales policies and processes (e.g. Global Account Management, Splits)

  • Coordinate with Global Enablement to define and deliver training to facilitate adoption of new field processes resulting from Business Operations initiatives

  • Serve as subject matter expert in regards to process improvement, org design, and management/measurement systems

What we're looking for:

  • BS degree is preferred; MBA or similar advanced degree is a plus

  • 8+ years of operations experience, demonstrated success in managing an Operations team preferably in a global company

  • Experience working at a large scale technology company is required; enterprise software is preferred

  • Demonstrated leadership in delivering results with large scale, cross-functional teams, strong executive presence with the ability to influence without authority

  • Ability to collaborate and build effective relationships

Additional Information

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

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