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HR Operations Specialist (MENA)



People & HR, Operations
Bengaluru, Karnataka, India
Posted on Friday, June 7, 2024

Job Description

We’re looking for an HR Operations Specialist to join Procore’s Talent (HR) Operations team. In this exciting opportunity, you'll support our global business objectives by providing expertise and hands-on support with human resource operations. Through a deep understanding of our values and culture, you'll support company-wide programs and initiatives, including data management, compliance, and shared services. This position requires independent judgment and discretion in interpreting and applying HR concepts and principles.

The position reports to our Director, Talent Services, and will be based in India. We’re looking for someone to join us immediately.

What you'll do:

  • Administer and audit key HR processes such as onboarding, employee changes, terminations, and promotions
  • Assist with data entry, and collaborate with Business Systems teams on the management of HR systems such as Workday, CultureAmp, and Sterling
  • Manage incoming HR service tickets regarding but not limited to HR policies, benefits, employee data, employment verifications, and systems
  • Manage the administration of Benefits and Workers' Compensation claims
  • Provide oversight to ensure personnel files, records, systems, and information are current, accurate, and in accordance with HR standards
  • Support compliance efforts, including:
    • Staying abreast on all employee-related legislative and regulatory changes and ensuring changes to rules and regulations are restructured with HR systems, policies, and practices
    • Researching changes in laws and regulations to analyze their impact on the organization and communicate findings to stakeholders
    • Collaborate with Legal and other stakeholders in the delivery of global compliance programs and training to employees
    • Serving as the point person for reporting and processing documentation for compliance in the regions you support
  • Recommend process improvements and innovative solutions to improve operational efficiency and enhance value-add offerings
  • Will support Talent Operations, Benefits, Orientation Team, and other HR teams on program administration and ad-hoc projects

What we're looking for:

  • Bachelor's Degree in Human Resources or related area preferred
  • 3+ years of human resources experience with a demonstrated generalist background
  • Discreetly handle sensitive employee reports or information
  • Strong business writing and oral communication/presentation skills
  • Possess excellent interpersonal skills and solid analytical and problem-solving skills
  • Strong relationship-building skills to acquire the trust of business partners and leaders
  • Experience supporting MENA (UAE and Egypt) is a plus
  • Ability to use/learn all Procore tools, including Workday, Culture Amp, Google apps, Slack, and MS Office

Additional Information

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

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