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Senior Salesforce Developer (Service Cloud)



Software Engineering, Sales & Business Development
Pune, Maharashtra, India
Posted on Thursday, May 16, 2024

Job Description

As a Salesforce Developer at Procore, you’ll join our Business Systems team responsible for the architecture, development, administration, and maintenance of the Salesforce.com ecosystem. This is a tremendous opportunity to build solutions that support the backbone operations of our business.

This position reports to the Manager GTM Systems and will be based in our Pune Office. We’re looking for someone to join us immediately.

What you’ll do:

  • Design and develop complex Salesforce.com applications and integrations for Sales Cloud and Service Cloud using declarative and programmatic logic (Flow, Apex, LWC, VisualForce, JavaScript, and other technologies).

  • Innovate and champion new tools, techniques and integration processes to drive reliability and maturity of Procore’s Business Systems platforms.

  • Continuous learning and knowledge sharing of software engineering and Force.com best practices, industry trends, emerging technologies, and automation approaches.

  • Collaborate with all levels of the technical team and partners to evaluate technical solutions and design trade-offs.

  • Work in an Agile environment where innovation and teamwork are pillars of success.

What we’re looking for:

  • Bachelor's degree in Computer Science, Information Technology, or related technical field. Advanced Salesforce certifications are a plus.

  • 2-8+ years experience and deep expertise in software engineering, object-oriented languages and design principles, Salesforce administration and configuration, and Force.com technologies -- Flow, Apex triggers and controllers, Lightning (Aura/LWC), bulk data patterns, governor limits, metadata APIs, SOQL, batch and future patterns, outbound messaging, and web services.

  • Ability to configure and customize Service Cloud components, including cases, knowledge base, workflows, and reports, to optimize customer service processes

  • Strong technical aptitude and deep development expertise and focus on Salesforce Service Cloud. Development experience with any of the following is a strong plus: Chatbot experience, Certinia, Salesforce CPQ, Advanced Approvals, Advanced Currency, Ironclad, Docusign, Einstein, Experience Cloud, LeanData,, Salesforce Voice, Salesforce Shield, Impartner PRM, SFDC SOQL, Marketo

  • Innovative and motivated problem solver with top-notch software design and implementation skills.

  • Strong written and verbal communication skills and ability to communicate effectively at all levels of the organization.

  • Ability to excel in a fast-paced environment requiring attention to detail, excellent organizational skills, a high degree of motivation, and deadline-driven productivity.

  • Hands-on knowledge and understanding of DevOps tools and technologies such as GIT and experience with Salesforce release, pipeline management, and CI/CD processes is a plus

Additional Information

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

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