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Sr. User Researcher (Quantitative)



Austin, TX, USA
Posted on Wednesday, May 1, 2024

Job Description

Procore is seeking a Sr. User Researcher (Quantitative) with an exceptional knack for uncovering actionable insights across complex digital solutions. A self-starter thriving in autonomy, and a collaborative team player, this candidate combines advanced survey practices with behavioral analysis to deliver actionable insights.

In this role you will be an integral part of our Product Insights Team, working across our solutions uncovering and solving for the real issues challenging productivity and impeding innovation in the construction space. Your research will impact how our user experiences create valuable outcomes for the lives of construction workers and the customers we serve. As a seasoned expert, we invite you to help shape how we identify and collect the user-centric metrics we use to evaluate success and strengthen our understanding of end users’ needs, attitudes, and motivations.

Working alongside fellow User Researchers, Subject Matter Experts, and Product Data Analysts, you will apply advanced research techniques and strategic thinking to drive collaborative efforts across customer-facing departments. You’ll engage in projects that span the various phases of construction. You’ll work alongside Designers, PMs, and Engineers. You’ll visit job sites and see firsthand the complexities of what goes into a construction project.

This position reports to the Director of User Research and will be based in our Austin, TX office. We’re looking for someone to join us immediately.

What you'll do:

  • Conduct quantitative research that may range in scope and size, across multiple products, within appropriate timelines

  • Conduct usability assessments and use mixed-method user research to support our product and design development processes

  • Manage user research initiatives throughout the entire project lifecycle, from initial exploration to post-launch evaluations

  • Regularly communicate and share your research findings with stakeholders, leadership and other audiences

  • Create partnerships with other customer insights teams to deepen insights, facilitate learning, and connect data points

  • Collaborate with and influence stakeholders focused on outcomes, by creatively disseminating customer insights to instill greater empathy across the organization

  • Participate in customer job site visits, customer events, and facilitate insights sessions to deepen understanding of user needs

  • Provide guidance and coaching for cross-functional teams to adopt and excel in research best practices, enhancing customer interactions

What we’re looking for:

  • 4+ years of experience in conducting quantitative methods of user experience research and handling large data sets

  • Expert skills in quantitative analysis, visualizations, and relevant data tools like R/Python and SQL

  • Advanced skills in running end-to-end usability studies

  • Influential collaborator who desires to work with multiple roles and functions

  • Practiced at distilling complex ideas into simple-to-understand concepts with clear, actionable insights

  • Familiar with common product development processes and design thinking practices

  • Experience in the Architecture, Engineering, and Construction (AEC) industry while not necessary is advantageous

Additional Information

Base Pay Range $134,800 - $185,350. Eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

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