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Support & QA Engineer

Oosto

Oosto

Customer Service, Quality Assurance
Holon, Israel
Posted on Thursday, June 6, 2024

Support & QA Engineer

  • Engineering
  • Holon
  • Full-time

Description

Oosto (formerly AnyVision) is a world-leading team of scientists and engineers that creates AI for the Real World. With deployments and clients spanning the globe, we are recognized as leaders in the fields of Face Recognition, Object Recognition, Object Detection, and Visual Target Tracking.

Oosto is dedicated to providing a diverse and flexible work environment so that we can recruit and retain the best talent.

You are:

People-oriented and love being thorough in everything you do. You have strong technical and analytical skills and You are passionate about technology, AI, and the software testing world.

You will:

  • Working hands-on with our customers using the best and most interesting technologies in the industry.
  • Write and execute manual tests.
  • Work with cutting-edge technologies such as Kafka, S3, Kubernetes, and more.
  • Take ownership of testing environments and their deployments.
  • Responsible for the installation, configuration, administration, and maintenance.
  • Train customers on best practices, useful features, and opportunities to optimize performance.
  • Work diligently with our technical teams (developers, PMs, and Research) to troubleshoot and resolve complex software issues, replicating customer environments and network problems as needed
  • Use customer feedback and insights to improve our products, technical best practices, and technical materials. Provide feedback to Product Management teams and R&D.
  • Collaborate closely with the Sales and Customer Success teams to develop effective account strategies and identify new account opportunities, as well as new business with existing accounts.

Requirements

  • Advanced Linux skills.
  • Familiar with Ubuntu OS.
  • Familiar with Networking over Linux.
  • You are familiar with Docker/Kubernetes.
  • Analyze and troubleshoot system health and debug capabilities.
  • Familiar with SQL commands.
  • Familiar with API concepts and Postman.
  • You must be fluent in English.

It would be nice if:

  • You have programming experience in Python / Pytest.
  • You have experience in both cloud-based (AWS) and on-premise service and technology environments.
  • You have familiarity with Bash scripting.

Location:

Holon, Israel