We are seeking a Senior Product Manager - Conversational AI Platform who knows how to ship great products and deliver exceptional value to customers. You will be in a critical new role at RealPage with a unique opportunity to drive business, customer and engineering outcomes as we continue to grow and scale quickly.

PRIMARY RESPONSIBILITIES

• Be the subject matter expert on all of our Conversational AI initiatives and how they impact customers and RealPage products and shared services. You will demo your functionality internally and externally.
• Creation of product vision, strategy, roadmap for the conversational AI platform to power automation across the renter journey.
• Identifies cross product dependencies and impact. You will work cross-functionally to align on product priorities, roadmap creation, product execution / delivery, and customer activation.
• Product research. You gather feedback and intelligence from a number of sources to inform product opportunities, including customer feedback, market research, competitive positioning, and other software verticals.
• Product planning. You will work with product and engineering leadership, and tech leads to define, size, and create and commit to a roadmap focused on customer value creation. You will anticipate and advise on trade-offs and balances of business needs versus technical constraints.
• Product delivery. You will lead a scrum team to plan, design, and analyze user requirements for development and breakdown requirements into Epics and user stories with acceptance criteria.
• Product usage measurement. You will utilize data to inform priorities and product decisions. From UX research to market sizing, to product utilization, you can effectively answer business questions within a data driven approach.
• Be knowledgeable of competitive markets and industry forecasts.
• Customer Interaction. You will talk to customers to get feedback, address support issues, and support sales.
• Customer Support. You will analyze & triage product maintenance issues.

QUALIFICATIONS

Required:

• 5+ years in a Product Manager role for a software platform or SaaS company
• 2+ years experience working with conversational AI, GenAI, LLM's, etc.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

• Solid technical background with understanding and/or hands-on experience in software development and web technologies, a strong technical proficiency with an ability to understand technical requirements
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Knowledge of best practices for the full software development life cycle
• Experience defining short and long term product strategies and execution
• You’ve shipped products with large initiatives with complex requirement and dependencies before
• Strong communication skills with high attention to detail - demonstrated experience presenting information to diverse audiences, both technical and non-technical stakeholders
• Ability to gather, analyze and use data - whether its research, measuring usage, or how data is an asset - you are comfortable incorporating data into the way you work
• Ability to as effective ask questions, gather feedback, and distill all of the noise into clear priorities with a winning strategy #LI-JL1 #LI-REMOTE