Sr. Product Manager - Payments
Knock
We’re passionate about helping hard-working entrepreneurs grow their property management businesses. We’re a collective of uniquely talented individuals who are at the top of our game and are determined to get better at what we do every day. Our determination to make our customers’ lives better and break records is contagious—you find yourself becoming intensely passionate about the work that we do, even if the property management industry was never on your radar before you got here.
ABOUT THE TEAM
Buildium/RealPage is searching for a Product Management professional that will help lead the design and delivery of user experiences for several areas of the products within Buildium/RealPage's Single Family portfolio offering. This exciting role has visibility with senior leaders across the business, and is within a healthy, growing industry. The role will span multiple functional areas and will have an opportunity to substantively positively impact our customers and our business unit. We are a high-performing, modern Product team, and we're looking for all stars to join us!
WHAT YOU'LL DO
Are you interested in leading a team of smart people in a collaborative environment with cutting-edge technologies? Do you want to drive business needs to the finish line? Do you love delivering customers simple, lovable, and complete solutions? If you answered yes, then we have an opportunity for you!
You’ll be a member of the Product Management team delivering the core tools and services property managers need to run and scale their businesses. You’ll work closely with the executives and leaders at Buildium to ensure organizational alignment and provide the status of development for you and your teams. You’ll leverage customer knowledge, data, and analytics to help the Product Team make informed prioritization decisions and drive the direction of the product portfolio.
You’ll have the opportunity to collaborate with multiple scrum teams to build, test, and optimize the property management experience. As a Senior Product Manager with Buildium/RealPage, you’ll work with delivery teams and guide a group of passionate UX pros and engineers focused on creating products that our customers love. You’ll become the acknowledged customer expert on your scrum teams with deep knowledge of our customers, the industry, our product, and our business.
PRIMARY RESPONSIBILITIES
- Become an expert in Buildium/Real Page software and work directly with customers and other groups to showcase the power of Buildium.
- Leverage deep customer knowledge, internal stakeholders expertise, and sales feedback to develop a product strategy and prioritized execution plan across multiple scrum teams
- Help communicate product strategy and feature updates to key stakeholders, and team members
- Ensure teams are on track to execute product delivery and go-to-market plans and provide updates to senior leadership along with group product managers
- Drive the roadmap on how Buildium/RealPage will deliver world-class property management, accounting, investor reporting and payments solutions and accelerate the Buildium/RealPage business with Enterprise/Investor customers.
- Maintain awareness of the changing competitive landscape and work with product marketing team to develop strategies and tactics to address competitive risk and maximize product advantage
- Drive execution of the product life cycle from discovery through customer adoption
- Define, track and drive KPIs for product performance within your defined product area
- Conduct customer and non-customer research in order to understand customer needs and delighters
- Collaborate with Engineering, User Experience research/design , Marketing, and Sales teams to ensure our product continuously delivers value to our customers
- Be the customer and product “expert” and point person for all cross-functional questions or concerns.
REQUIRED KNOWLEDGE/SKILLS/ABILITIES
- 3+ years designing and delivering world-class software products in a Product Management role
- Demonstrated experience managing the end-to-end product lifecycle for enterprise offerings
- The ability to collaborate cross-functionally to achieve success and lead in a flexible, detail-oriented, fast-paced team environment
- Ability to help develop and execute a successful product roadmap
- Proven expertise leading cross-functional teams that together launch on-time and on-budget with desktop, web or mobile software product offerings
- Strong project management skills, including the ability to think and lead complex projects simultaneously
- Strong fluency with data – analyzing data sets and making data driven decisions
- Bachelor’s degree, Business Administration, Finance and/or Computer Science preferred
- Ability to manage multiple projects simultaneously, while meeting regular deadlines
- Demonstrated ability to lead, work independently, and take initiative
- Professional demeanor with excellent interpersonal and presentation skills
- Ability to understand customers’ business to provide a competitive advantage
- Experience working in an Agile work environment
- Experience in a SaaS environment preferred
WHAT WE OFFER
- Remote and collaborative work environment
- Flexible time off
- Medical, dental & vision insurance
- 401(k) retirement plan with company match
- Parental leave
- Flexible spending and dependent care accounts
- Commuter benefits
Buildium, a RealPage company, is an equal employment opportunity employer and considers qualified applicants without regard to gender, sexual orientation, gender identity, religion, race, veteran or disability status. We celebrate diversity and are committed to building an inclusive work environment where all employees feel a sense of belonging while bringing their authentic self to the table and being valued for it. #LI-REMOTE #LI-JL1