Job Summary

The UKI Billing team is supporting the day-to-day billing activities for Iron Mountain UKI business. This team is responsible for carrying out various activities like processing Manual invoices/Credits/Re-bill requests, Service Order Adjustments, Special Projects invoice creations and Submission of Invoices. This is a very critical team with a need to maintain high quality standards and strict adherence to TAT

Key Areas of Responsibility

• Process Manual Invoices/Credits/Re-bill requests on source system based on pre-approved forms received

• Process Service Order Adjustments & Special Projects invoice creations

• Updating billing address changes

• Create month end report of invoices

• Invoice submission and Modifying Invoices & re-issuing

• Non Standard/ Customer Specific Billing activities

Skills Required

• Understanding about Billing activities & billing close

• Salesforce billing or Oracle knowledge

• Understanding about Invoice delivery

• Experience on SFDC query management

• Intermediate knowledge of Excel (Pivot Tables, Lookups, etc...)

• Complete all work to a high quality and exceed levels of customer satisfaction

Qualification Required

Any Finance graduate who has minimum of 2 Years relevant billing management experience in BPO sector and a maximum of 5 years experience.

Category: Customer Support

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

Requisition: J0076336