Clinic Medical Director - Echo Park
Carbon Health
Los Angeles, CA, USA
Posted on Tuesday, April 23, 2024
Strong healthcare operations leader and practicing clinician responsible for the oversight of a Carbon Health clinic within a region. A successful Clinic Medical Director is intrinsically motivated, challenge-driven, rethinks traditions and genuinely cares about employees and patients. The Clinic Medical Director acts with an owner’s mindset, cultivating new ideas for driving business performance by leading the clinic team, managing financial outcomes, and supporting patient retention and growth through effective operations and direct patient care.
Location: 2110 Sunset Blvd, #M, Los Angeles CA 90026
Key Capabilities
- Collaborate: Shares information with others so there are no suprises; facilitates effective collaboration among clinic medical directors, clinic managers, and external partners
- Drive Outcomes: Eliminates obstacles that affect organizational performance
- Influence and Inform: Negotiates skillfully in tough situations; facilitates management of differences by addressing them openly and encouraging mutually beneficial resolutions
- Demonstrate Accountability: Acts with a clear sense of ownership with exceptional organization and time management skills; establishes clear responsibilities and processes for delivering, monitoring and measuring results
- Manage through Ambiguity: Coaches others in finding solutions and accomplishing goals despite incomplete information
- Develop Self & Others: Provide real-time coaching to others, mentors key talent and takes significant action for effectiveness in current and future job
What You’ll Do
- Patient Care
- Deliver up-to-date, evidence-based, and compassionate care to patients in clinic
- Supervise clinical care performed by clinician team of physicians, PAs and NPs
- Effectively communicate and operationalize Carbon Health’s mission, vision and values
- Engage in special projects related to clinical quality improvement and innovation
- Lead regular team meetings, resolve conflict, motivate employees and foster a culture of communication that promotes employee retention and the highest quality of patient care
- In partnership with the Clinic Manager, set, communicate and maintain the highest quality of care and safety standards
- Approximately 30 hours per week of direct patient care.
- Demonstrate working knowledge of financial statements, clinic billing procedures and all insurance types and payor guidelines; adjusts, in coordination with district and regional leadership
- Responsible for being up-to-date and knowledgeable with regard to diagnostic and procedure coding, and how it affects reimbursement (training staff as needed)
- Institute necessary modifications to procedures and clinic resource commitments as financial changes dictate
- Inspirational leader who encourages their team to solve their own problems, empowers through communication, feedback and recognition
- Interview, onboard and mentor clinician team
- Identify clinical and patient experience educational opportunities for your team
- Perform chart audits and one-to-one evaluations of clinicians on a monthly basis
- Manage payroll targets; create and maintain clinician schedule for your sites
- Respond to patient and staff complaints regarding clinicians
- Maintain a high-standard of patient care that amplifies patient experience goals to ensure NPS scores are met and exceeded
- Identify, plan and participate in marketing activities and community events that increase patient volume and engagement
Financial Accountability
Experiential Outcomes
About You
- Active NP or PA license, board certified or board eligible; family, IM/Peds or emergency medicine
- Minimum 2 years of experience in ER, urgent care or similar setting
- Ability to consult and treat patients of all ages
- 1+ year leading others in a healthcare setting
- Understanding of financial statements, P&L management and HR business processes
- Active listener that uses soft skills to build and maintain trusting relationships at all levels of the organization
- Excellent communication and interpersonal, time management, planning, organizational, analytical, problem-solving, and critical thinking skills
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