The duties and responsibilities include but not limited to the followings:

• To monitor proper handling of title deeds, letters & documents received at reception counter

• To ensure accuracy on deeds checking, proper follow up for discrepancy / late return / late registration

• To ensure accuracy of collateral data update in loan system.

• To ensure proper filing and packing of title deeds / paid off loan documents, timely arrange deeds/document to warehouse for custody.

• To ensure completeness on handling the request of borrowing & copying of title deeds, make request through warehouse system to retrieve title deeds/document from warehouse, prepare the delivery list & copy of deeds/documents in accuracy.

• To ensure proper record all in / out warehouse request in Warehouse System and handover of deeds & documents with courier of Warehouse.

• To ensure proper follow up action taken (including letters, call, fax, email, letter to/from solicitor firms) for any request / enquiry / discrepancy related to deeds

• To ensure data accuracy and completeness of the job within SLA and submit performance report on monthly basis.

• To perform half-year reconciliation of title deeds record in loan system & Warehouse system.

Job Requirement:

i. - University graduate, preferably major in business, finance; OR

ii. Preferable over 3 years of experience in banking sector cover the following:

• At least 1-2 years’ relevant working experience in retail lending operations at supervisory level;

• Possess general banking experiences with job knowledge in retail lending operations, including card, consumer and mortgage loan;

• Able to work under high pressure and complete the assigned tasks within the schedules;

• Independent, self-motivated, and detail-oriented;

• A good team player with strong interpersonal and communication skills;

• Possess strong risk awareness;

• Thorough MS Office knowledge and with a logical and analytical sense of mind;

• Good command of both spoken and written English and Chinese,

• Putonghua proficiency is an advantage.

Category: Administrative Services

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

Requisition: J0078419