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Inside Sales Regional Director



Sales & Business Development
Posted on Friday, June 21, 2024



As the Latin America Inside Sales Director, this role is pivotal in shaping and executing the overall Inside Sales Strategy aligned with our commercial revenue growth objectives. The Director spearheads Inside Sales efforts, focusing on new Go-to-Market development and strategy execution. Pipeline, and Revenue while ensuring alignment with financial and growth targets across the region. Its leadership ensures the achievement or surpassing of these targets within the Inside Sales domain, contributing significantly to our mission of sustained growth and success in the Latin American market.


  • Drive overall Inside Sales Bookings and revenue growth through a strategic approach to maximize upsell, cross-sell, and new opportunities across all countries.

  • Lead Inside Sales teams at the country level, setting challenging targets, developing motivational tools, and ensuring alignment with Matterhorn growth vision and strategies in collaboration with Sales Directors.

  • Collaborate with cross-functional teams to understand Inside Sales customer needs and develop compelling solutions.

  • Provide hands-on leadership to build, motivate, train, and develop a highly effective Inside Sales team.

  • Embed a solution selling culture, foster higher-level relationships, and understand customer challenges through rigorous opportunity and Account Planning.

  • Regularly assess business development plans, contracts, and reporting, ensuring key players' understanding.

  • Develop and implement a plan to deepen trust and engagement with clients, exceeding customer service expectations.

  • Act as a senior liaison within sales, solutions, implementation, and delivery functions to manage and resolve issues.

  • Ensure consistent execution of the Inside Sales process, maintain best practices, and provide high-quality management reporting as outlined by the VP of Commercial.


  • Bachelor’s Degree in Business or related field, MBA a plus, with a minimum of 10 years of sales experience, including 5 years in sales leadership.

  • Proven track record in managing National/Enterprise sales organizations, consistently meeting and exceeding revenue and profit targets.

  • Fluent in sales measurements and KPIs driving sales performance, including lead generation, proper pipeline building, sales forecasting, and deal close ratios.

  • Experience in selling and negotiating at the executive level in complex B2B sales cycles.

  • Strong presentation and written communication skills, proficiency in CRM usage, and computer applications.

  • Based in LatAm, with the ability to travel extensively (at least 50%+ per week and month).

  • Results-oriented mindset, with a focus on driving key results, managing team performance, and motivating teams to achieve great results.

  • Collaborative approach, skilled in internal team building, cross-functional collaboration, and executive communication, with the ability to navigate and collaborate across a large global organization. Fluency in English, Spanish, and Portuguese is required.


  • Be part of an ever evolving global organization focused on transformation and innovation

  • A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self

  • Global connectivity to learn from 26,000+ teammates across 52 countries

  • Be part of a winning team who embrace diversity, inclusion, and our differences

  • Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement

Category: Sales

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

Requisition: J0072141